Returns & Exchanges
At Thirteen Supply, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed items. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing